What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why is my form still showing as disabled after I have enabled it?

    Asked by Glamfab2x2 on January 19, 2015 at 08:59 AM

    When I select to disable a form, it disables, but when I enable it again it never changes the status of the form to enabled. I have a from named Switch my Style and the status is enabled but on my website http://www.glamfab2x2.com/pages/switchmystyle its still disabled. Please help. 

    Page URL:
    http://www.glamfab2x2.com/pages/switchmystyle

    disabled form style status www select
  • Profile Image
    JotForm Support

    Answered by KadeJM on January 19, 2015 at 10:22 AM

    I checked both your website and your jotform in your account to take a look at your disabled form problem. However, when looking into it I was unable to find any such problem since both are showing that they are enabled on my end.

    If you're still having an issue with it on your end then please clear your browser cache.

    Your JotForm Account: 

    - If it was disabled it would be grey and not black as it is now.

     

    Your Website: 

    - If it was disabled here you wouldn't see your jotform, only a disabled message.