Added a field to a form and that field does't show up in the email.

  • Profile Image
    ddaugherty
    Asked on January 19, 2015 at 11:17 AM

    The field is "Coupon Code". Also field "Where did you find us" doesn't show. They do show when looking at the Inbox on the JotForm website. How do I get these fields to be displayed when reading the email?

  • Profile Image
    Kiran
    Answered on January 19, 2015 at 12:44 PM

    I see that these fields are not added to your email notification and hence these fields data is not shown on your emails. You can add these fields to the notification by accessing your Quote Email notification from Emails.

    Now, place your cursor where you want to have these fields data and then click on the fields from the right side.

    Now, finish the wizard and save the JotForm. 

    Alternatively, you may also delete the existing email notification and create a new one so that all the fields on the JotForm are placed on the new email notification.

    Please refer to the following guides to delete and add a new notification.

    http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder 

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Hope this information helps. Please get back to us if you need any further assistance. We will be happy to help.

    Thanks!