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    Unable to map fields using Salesforce Integration

    Asked by RonMcA on January 19, 2015 at 04:33 PM

    I am trying to map a form to our salesforce account (which I have done before.) However, once I get to the screen where I choose where I want to route the form to, I choose "Lead" and then it never progresses from there to the mapping screen. I have left the screen for 10 minutes, and it stil has not connected. Any idea what the problem could be?

     

    Screenshot attached. 

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    JotForm map jotform salesforce problem attached then salesforce
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    Answered by raul on January 19, 2015 at 04:39 PM

    Could you please try to clear your browser's cache? I've also cleared your form's cache to see if it helps.

    Please give a try and let us know if the issue persists.
    Thanks.

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    Answered by RonMcA on January 19, 2015 at 04:53 PM

    Works just fine now; Thanks!

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    Answered by raul on January 19, 2015 at 05:26 PM

    You're welcome.
    Thank you for letting us know that the integration is working now.

    If you need further assistance, feel free to open a new thread.
    Best Regards.