What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Needing to change Users

    Asked by Hayley Davey  on January 19, 2015 at 07:45 PM
  • Profile Image
    JotForm Support

    Answered by Charlie on January 19, 2015 at 09:32 PM


    I'm not sure if I understand your concern correctly. Do you wish to change your username? Or are you referring to your sub-account users?

    If you would like to change your username, you will need to log in to your registered account, open a new thread here in the forum. You'll then need to provide us the new username that you would like to have, we advise that you provide us two new usernames so that when the first one already exists, we can proceed to the second preferred username.

    Please do provide us more details of your concern if this is not what you are looking for.

    Thank you.