What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Re: HIPAA Compliance

    Asked by drjax on January 20, 2015 at 12:40 AM

    It seems that I may have created many forms that neither I nor others (I had hoped for) can use.  I'm not a techie and therefore don't know what it all means, but based upon a hate mail I just received from another professional, I can't use this.  What can we do to make it work? 

    Right now, I'm feeling rotten.  Much work, planning, and even offers for others to use my forms.  I feel so let down.  Can gaining such compliance really be that difficult?  Is it a matter of encryption?  or what?


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    JotForm Support

    Answered by Welvin on January 20, 2015 at 05:36 AM


    You can follow our recommendations from this thread: http://www.jotform.com/answers/333046 to secure you form and use Jotform in HIPPA Compliant way.