How to remove the webinar pop-up?

Share_and
Asked on March 18, 2023 at 06:53 PM

It is annoying each time I navigate from one form to another to have the pop up (attached) appear for which I have no interest whatsoever.
Gemmhel

Jotform Support

Answered on March 19, 2023 at 02:07 AM
Hi Share_and,
Thanks for reaching out to Jotform Support. I really do understand how upsetting this is. I can help you with that. You can disable Jotform Promotions in your Account Settings. Let me show you how to do it:
- In My Forms, hover your mouse over your Profile Avatar icon and click on Settings.
- In the Subscriptions section, uncheck the box next to Jotform Promotions.
Give it a try and let us know if you have any other questions.
Share_and
Answered on March 19, 2023 at 10:09 PM

The box is checked off. You are not really helping with this suggestion as the pop up is still there. Disable it.
Bryan

Jotform Support

Answered on March 20, 2023 at 02:33 AM

Hi Share_and,
Thanks for getting back to us. I understand the issue, but I’ll need a bit of time to look into this. I'll get back to you as soon as I can.
Thanks for your patience and understanding, we appreciate it.
Bryan

Jotform Support

Answered on March 20, 2023 at 03:06 AM

Hi Share_and,
Thanks for patiently waiting. The issue should be fixed now. Can you give it another try and confirm it?
Once we hear back from you, we'll be able to move forward with a solution.