What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does not send form details to the email addresses

    Asked by cschell on January 20, 2015 at 02:44 PM


                    Your message

    is the only info I receive when sending a form

    Page URL:

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    Answered by EllenEmmerich on January 20, 2015 at 02:47 PM

    I'm having a similar issue. Forms worked for a couple of years and as of January 14th, not working.


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    JotForm Support

    Answered by Mike on January 20, 2015 at 04:09 PM


    Your form email notification templates seem to be corrupted. Please delete the current email notifications on form:

    How to Delete Notifications

    Then, add the fresh ones:

    Setting Up Email Notifications

    @ EllenEmmerich,

    We will investigate the issue on your form, and update your thread.

    Thank you.