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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Radio buttons not selectable

    Asked by credgar on October 11, 2011 at 11:04 AM

    Hi,

    I'm trying to set up a Paypal form.  In the Payment Wizard I selected 'Sell One Product', so the listings are accompanied by a radio button.  Right now only the third radio button will select, and the other ones will only select when the text next to the button is clicked.  I've modified all kinds of settings in an effort to fix this, but so far no luck.  Any advice?

     

    Thanks,

    Reid Edgar

    Page URL:
    http://www.sustainablewaterbottle.com/vapursale

  • Profile Image

    Answered by allanftd on October 11, 2011 at 11:24 AM

    Hi Reid,

    Thank you for your message. Kindly use the Iframe embed code instead of the one you're using right now to embed your form into your website. Let us know if it works this time or not. Our apologies for the inconvenience.

    Please let us know if you need further assistance.

    Thanks,
    Allan

     

     

  • Profile Image

    Answered by credgar on October 13, 2011 at 06:02 PM

    Thanks, that did fix the problem.  I'm using the iFrame now, and put some of my CSS in through Inject CSS:

     

    .form-all{

    -moz-border-radius-bottomright: 50px 25px;

    border-bottom-right-radius: 50px 25px;

    -moz-border-radius-topright: 50px 25px;

    border-top-right-radius: 50px 25px;

    -moz-border-radius-topleft: 50px 25px;

    border-top-left-radius: 50px 25px;

    -moz-border-radius-bottomleft: 50px 25px;

    border-bottom-left-radius: 50px 25px;

    background-color: rgba(255,255,255,.6);

    color:#524B3A !important;

    font-family:Tahoma;

    font-size:13px;

    }

     

    And now the problem is back again.  Is something in there screwing up the radio buttons?  Again, the third radio button will select, but the others will not unless I click on the accompanying text.  Thank you!

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    JotForm Support

    Answered by idarktech on October 13, 2011 at 06:17 PM

    Hi Credqar,

     

    I have checked your form and it appears to be a problem with your textbox width in your style.css line55. Would you mind editing it using the guide below?

     

    1. In your style.css find this, its in line 55

     

    #textlistdes {

    visibility: visible;

    position: absolute;

    left: 379px;

    top: 198px;

    z-index: 3;

    width: 305px;

    }

     

    2. Just delete the one I bolded or you can reduce its width (around 250px would do)

     

    I hope this helps. Just let us know if you have more problems with that, we'd be glad to help you.

     

    ~idarktech

  • Profile Image

    Answered by credgar on October 13, 2011 at 06:22 PM

    That worked.  Thank you so much!

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    JotForm Support

    Answered by idarktech on October 13, 2011 at 06:25 PM

    My pleasure Reid. Enjoy using JotForm.

    Cheers!