What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Questions on Receiving Submission of Form

    Asked by svensclogs on October 11, 2011 at 01:20 PM

    1. When I receive a form, I just want it to show the address and not the fields title. Everything else doesn't show the field title. See Screen Shot

    "Street Address:"
    "Postal/Zip Code:"

    2. The spacing is way to tight between the fields when it comes via email. How do I fix this? I already tried adjusting the spacing that you'll see on the live website but that didn't improve the spacing when I received it via email. See Screen Shot


    How do I fix these two things?


    Brandon Crowley

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    JotForm Support

    Answered by abajan on October 11, 2011 at 01:50 PM

    Regarding your first question, please see How to Strip Headers from Postal Addresses in Email Alerts in our user guide.

    We prefer to deal with a single issue per thread. Nevertheless, I'll go ahead and answer your second question:

    1. Load the form into the form builder

    2. Click Email Alerts and then the notification or autoresponder whose spacing you wish to change between its questions

    3. In the Compose Email section, click one of the rows in the table and then click either Insert row before or Insert row after, depending on where you want to place the space (please see the screenshot provided by my colleague Neil here)

    4. Click Finish and save the form