- jbtfreeAsked on January 21, 2015 at 12:20 PM
When I try exporting the form from JBT Birthdays, it says the excel file cannot be read. Can you help me?
- JotForm SupportdavidAnswered on January 21, 2015 at 12:48 PM
I checked to make sure the excel download of your submissions was working and it appears as though it is. I was able to download and open an Excel copy of your submissions without issue. If possible try using a different browser to download the file.
If that does not work, let us know and we will be happy to have another look. From what I can tell though, both the download and the file itself both work.