Conditions suddenly missiing

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    Asked on January 21, 2015 at 02:23 PM

    The conditions of this form disappeared this week. I had to write them againand seems fine as it were before but that troubled me. Is there something that make the conditions be erased from my form settings? I left them working just fine since december/14.

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    Answered on January 21, 2015 at 04:22 PM

    We are sorry for the inconveniences caused.

    I have checked our recent support inquiries, and I have not found similar reports from other users. We will keep monitoring the service to see if there is anything wrong with the conditions functionality.

    Please note, that we have a Form Revision tool that can be used to restore the forms to their previous versions.

    How to View Form Revision History

    If you notice the issue with missing conditions once again, please let us know. We will be able to escalate the issue to our Development Team.

    Thank you.