What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions suddenly missiing

    Asked by wingsco on January 21, 2015 at 02:23 PM

    The conditions of this form http://www.jotform.com//?formID=43433866172963 disappeared this week. I had to write them againand seems fine as it were before but that troubled me. Is there something that make the conditions be erased from my form settings? I left them working just fine since december/14.

    Page URL:
    http://www.jotform.com//?formID=43433866172963

    missing conditions
  • Profile Image
    JotForm Support

    Answered by Mike on January 21, 2015 at 04:22 PM

    We are sorry for the inconveniences caused.

    I have checked our recent support inquiries, and I have not found similar reports from other users. We will keep monitoring the service to see if there is anything wrong with the conditions functionality.

    Please note, that we have a Form Revision tool that can be used to restore the forms to their previous versions.

    How to View Form Revision History

    If you notice the issue with missing conditions once again, please let us know. We will be able to escalate the issue to our Development Team.

    Thank you.