accidentally paid full price have discount

  • erincress8
    Asked on March 23, 2023 at 2:42 AM

    hi I would like cancel my bronze subscription under erincress8@gmail.com. thank you Thank you

  • FrankG_translator
    Replied on March 23, 2023 at 3:41 AM

    Hi Erin,

    Thanks for reaching out to Jotform Support. I contacted the Billing Team with your refund request. As soon as we hear back from them, we’ll update you here on this thread.


  • FrankG_translator
    Replied on March 23, 2023 at 7:29 AM

    Hi Erin,

    Thank you for patiently waiting. Our Billing Team has refunded $408.00, it can take up to 7 days for the amount to reflect in your bank account.

    Reach out again if you need any other help.