What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can Users Save Their Work Progress Even If They Did Not Complete The Form?

    Asked by Geraldine on January 21, 2015 at 11:26 PM

    Are users able to save their progress when they are not able to complete the form yet?

    For saved progress forms, is it retrievable by the admin/creator of the form?

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    JotForm Support

    Answered by Charlie on January 22, 2015 at 08:30 AM


    You can try using the following methods on how to let your users save their current work in filling up the form.

    The first method is to enable the auto fill feature of the form.


    The second method is to create an autoresponder with the session saved on it.



    Unfortunately, you cannot access the information yet because it is not submitted, the data or information that was input would only exist in your end if it was successfully submitted using the submit button.

    I hope that helps.

    Thank you.