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    Is there a way to signify what drop down box is what without actually giving it a name that will be viewed?

    Asked by wlegeret on January 22, 2015 at 08:53 AM
    Also, is there a way to signify what drop down box is what without actually giving it a name that will be viewed? I am going to be selling different greeting cards, announcements, invitations, etc., and will be using these forms. I would like to just use the name of the type of card, i.e. announcement, but, if I use the word announcement with a form, I'm going to have more than one form. So, will I have to name each one specifically, or, is there some way that I can signify or label or however you say it without it being seen so that when an order is e-mailed to me, I know which is which.Thanks!
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    JotForm Support

    Answered by ashwin_d on January 22, 2015 at 08:55 AM

    Hello Wendy,

    I am not sure if I have understood your requirement correctly. I would suggest you to explain your requirement a bit more in detail and we will surely help you. 

    We will wait for your response.

    Thank you!

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    Answered by tbhatia on June 28, 2016 at 05:44 PM

    Hi ashwin, 


    I am having the same problem Wendy is describing.  Basically, if i am editing the file or in preview or testing the form via the link, the drop down box I customized gives me a blank line at the top. When I was testing the form on my phone, it allowed me to select 2 boxes including the blank box at the top. I had someone else test the form I made and it was confusing to them and they accidentally selected the blank box as well as their selection. The question is how to delete this blank box. As you can see from my screenshot below, there is no blank line in my options box at top. 


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    JotForm Support

    Answered by EltonCris on June 28, 2016 at 05:54 PM


    We will answer your question on this thread https://www.jotform.com/answers/871451.