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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error #CaVb5fxs3BxVEbI

    Asked by Hangartfest on January 22, 2015 at 12:49 PM

    Hello, I've tried to update the English version of my Form but this message appears all the time: Error #CaVb5fxs3BxVEbI

    What can I do? 

    Thank you in advance for your help.

    Antonio

    Page URL:
    http://hangartfest.it/HangartFest/Essere_Creativo_Form_2015.html

    style size message font
  • Profile Image

    Answered by Carina on January 22, 2015 at 05:21 PM

    I could replicate the same situation, although the error message only showed up randomly:

     

    On the other times I could update the language but when I try to save I get a warning message:

    There are untranslated fields on your form. Do you want to go back and translate or ignore this warning?

    And then after selecting "ignore" none of the changes are saved:

    And everytime I try to save the form I get the same message of  untranslated fields. 

    It seems that Text fields are not being translated. I forwarded this situation to our developers so they can analyse better this situation. They will contact you via this thread once they have an update on this situation.

    If you need further assistance please let us know as we're here to help.

  • Profile Image

    Answered by Hangartfest on January 23, 2015 at 03:42 AM

    Thank you very much.

    Antonio

  • Profile Image

    Answered by Sean on January 23, 2015 at 09:37 AM

    Hi Antonio

    On behalf of my colleague, you are most welcome. Feel free to ask for further assistance if needed.


    Cheers!
    Sean

  • Profile Image
    JotForm Developer

    Answered by hasan on January 24, 2015 at 05:55 PM

    Hello Antonio,

    We fixed "#CaVb5fxs3BxVEbI" and free text area translation issues. Could you please try it again and let us know if you have any problems?

    Thanks for your report. Have a nice day!

  • Profile Image

    Answered by bestcare24 on January 26, 2015 at 05:28 AM

    Good morning, 

    I would like to report the same

    error (#CaVb5fxs3BxVEbI)
    I have translated my jot form but the translation is not appearing in the form. Is there any way to make errors visible in my language?

     

    Thank you

  • Profile Image

    Answered by Carina on January 26, 2015 at 09:43 AM

    @bestcare24
    Your message was moved to a new thread so it can be properly addressed.

    If you need further assistance please let us know as we're here to help.