Throttling issues at Zapier

  • oshmanfamilyjcc
    Asked on March 24, 2023 at 1:41 PM
    Same here - lots of error messages. Thanks in advance for keeping us updated.
  • Angeli JotForm Support
    Replied on March 24, 2023 at 1:45 PM

    Hi Nathaniel,

    Thanks for getting back to us. Unfortunately, I don’t have an update yet. We’re working on a solution as fast as we can. Rest assured that we’ll get back to you with an update as soon as we have one.

    Thanks for your patience and understanding.

  • Foulsham
    Replied on March 25, 2023 at 12:42 PM

    Hi, we are also experiencing the same errors.
  • Angeli JotForm Support
    Replied on March 31, 2023 at 12:11 PM

    Hi Nathaniel,

    Thanks for patiently waiting. I just heard back from our Developer Team. They've released a new Submission Trigger at Zapier that will overcome the said issue. When the new users are setting up zaps only the new version will be shown to you.

    1680255706 6426aada5e07d  Screenshot 10

    While updating an existing zap having the old version of the New Submission trigger, you'll need to change the App on your zaps to the latest version of the Jotform app. 

    0?ui=2&ik=e2e62a59c4&attid=0 Screenshot 21

    Give it a try and let us know if you need any more help.