What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    cannot select credit card payment option

    Asked by imaluka on October 11, 2011 at 07:38 PM

    cannot select credit card payment option on the order form.

     

    My user account name is imaluka

    Screenshot
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    Answered by yasinco on October 11, 2011 at 07:42 PM

    Hi,

    Could you please give me the form url?

    ~Yasin

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    Answered by yasinco on October 11, 2011 at 07:47 PM

    Thats only for paypal premium accounts so if you dont have a premium paypal account that is why so you should use the other paypal tool.

    ~Yasin

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    JotForm Support

    Answered by NeilVicente on October 11, 2011 at 07:50 PM

    @imaluka,

    Is the form embedded somewhere or are you using it as standalone? I tested the standalone form and it is working perfectly fine on my end under Firefox, Chrome, Safari and IE.

    If it is embedded, please provide the URL of the exact page where it is embedded. As a preliminary solution, try using iFrame method to embed the form.

    We'll be looking forward to your feedback. Thanks.

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    Answered by imaluka on October 12, 2011 at 03:11 PM

    Hi,

     

    Thank you here is the url:

    http://www.globalfrenchtranslation.com/quote.html

     

    Please help

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    Answered by yasinco on October 12, 2011 at 03:22 PM

    Your last post did not go through so please post again, thank you.

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    Answered by imaluka on October 12, 2011 at 03:52 PM

    Hi,

     

    Thank you here is the url:

    http://www.globalfrenchtranslation.com/quote.html

     

    Please help

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    Answered by imaluka on October 12, 2011 at 03:53 PM

    Hi,

     

    Thank you here is the url:

    http://www.globalfrenchtranslation.com/quote.html

     

    Please help

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    Answered by imaluka on October 12, 2011 at 03:54 PM

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    Answered by AtacanC on October 12, 2011 at 04:34 PM

    Hi imaluka,

    Did you try to use iFrame method as Neil suggested? 

    You can find the iframe code on your form builder under Setup & Embed > Embed Form.

     

    If it doesn't work, please let us know.