What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have had an account with jotform for a long time and I am not able to login.

    Asked by Glenn   on January 22, 2015 at 11:40 PM

    Can you please email password and confirm login email as you are charging me so I want to be able to use the service.

    thanks Glenn

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    JotForm Support

    Answered by ashwin_d on January 23, 2015 at 09:00 AM

    Hello Glenn,

    Upon checking your email address info@mullummusicfestival.com, I found that you have one account with username "infomullummusicfestivalcom" but it was just created yesterday. 

    Did you use any other email address to create account? I did check our payment records with your email address and found one another account with username "mmf2010". The profile email address of this account is "info@bellow*****ic.com". Is this your account or do you have access to this email address? If yes, then you can reset your account password by clicking on the "Forgot Password" link which is in "Sign In" window. Please check the screenshot below:

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!