Hi I had an email saying that I was over quota and my account would be suspended unless I upgraded.

  • Profile Image
    AliveRadio
    Asked on October 12, 2011 at 04:31 AM

    I have cleared all the form uploads and am now down to zero. will my account still be suspended? it is due to be shut down at 12.00 today

    Many thanks for your swift reply

    Mark

     

    studio@aliveradio.co.uk

  • Profile Image
    abajan
    Answered on October 12, 2011 at 04:42 AM

    What was the exact wording of the message? Copy and paste it here.

  • Profile Image
    AliveRadio
    Answered on October 12, 2011 at 04:45 AM

    Dear AliveRadio,

    You have currently reached the limits of your account. Your forms will be disabled Wednesday at 12pm EST. Free accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=AliveRadio

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

  • Profile Image
    abajan
    Answered on October 12, 2011 at 04:59 AM

    Since the message refers upload space and you have deleted the uploads (I checked your account and none of your allotted upload space is currently being used) there should be no problem. If the account does become disabled, please notify us in this thread.

  • Profile Image
    AliveRadio
    Answered on October 12, 2011 at 05:08 AM

    many thanks

  • Profile Image
    AtacanC
    Answered on October 12, 2011 at 07:01 AM

    You're always welcome. If you have any other concerns or need help with your forms, feel free to ask. Our team would be glad to help you.

    Thanks for using JotForm.

  • Profile Image
    AliveRadio
    Answered on November 14, 2011 at 05:07 PM

    I am about to be disabled again can you rectify this as I have cleared my space again?

  • Profile Image
    fxr
    Answered on November 14, 2011 at 07:24 PM

    You account isnt scheduled for a downgrade or to be disabled.

     

    May I ask what your form 'Title Me' (12900924892  ) is for? 

     

  • Profile Image
    AliveRadio
    Answered on November 16, 2011 at 07:52 AM

    Hello there
    The title me form was a test thats all and can be deleted.
    Many thanks for your quick response

  • Profile Image
    aytekin
    Answered on November 16, 2011 at 03:32 PM

    To delete a form, select it on your My Forms page and then click on the X (delete) icon. You can also completely delete it by going to your Trash folder and then clicking on "Empty Trash".