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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't find a login I did earlier this morning for two temes I designed located on your servers for Addison Investment Group, and can't log in.

    Asked by WebCenterDirector on January 23, 2015 at 10:44 AM

    the two themes in question are for a client of mine and I was playing around with the system, but never signed up aofficially I guess.


    I really need to get access to these two forms this morning asap to complete them if at all possible.


    The URL addresses for them are located at:

    http://www.formjotform.us/form/50222165217141, and the other at:



    The email address I used was addisoninvestmentgroup@gmail when I set them up earlier, but I need to change the email address for the submissions on both and test  the system at my email first so I can go ahead and be sure the form submissions work.

    I was playing around with your system and did not realize I had not registered, because I was just trying to explore the software, but really really need to gain access immediately.  I never posted them on any website yet either, and that is my other problem because he is waiting on me to show him how the forms work befor 10:30 this morning.

    My name is Paul A. Sims, Jr., and I recently justed signed up with a user ID at WebCenterDirectofr, and an email at websenterdirector@netzero.com , and I also am interested in your White-Label program because I have several client that can benefit from using your software as a web hosting provider and Internet Consultant for my company eBizness Network Group.  My website is www.ebiznessnetwork.com.


    Can you contact me by phone at (972) 357 - 0395 asap so I can capture these two items that I spent a lot of time on last night for my client if you would?  Thanks in advance for your immediate attention.


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    Answered by Shadae on January 23, 2015 at 12:16 PM

    Hi WebCenterDirector,

    I do apologize, we do not provide phone support but we would be happy to assist you here on our forums.

    The two forms that you created, are currently associated with a guest account using the email address addisoninvestmentgroup@gmail.com as stated.

    To gain access to these forms, you can create an account using the email address.

    If you would like we can also transfer these forms to the account that have already created.

    Please inform us if you would like to have them moved.

    Thank you.

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    Answered by WebCenterDirector on January 23, 2015 at 12:20 PM

    Ok, we will just maybe set up a seperate account using my clients email address, which will be fine with me because that may be better anyway.

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    Answered by susantabeura on January 23, 2015 at 01:39 PM

    Please consider updating this forum thread after creating user account with your client's email. We will be happy to help you.

    Thank you.

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    Answered by Shadae on January 23, 2015 at 03:24 PM

    Hi WebCenterDirector,

    We are happy that we could be of assistance.

    Please feel free to contact us if you need further assistance.

    Thank you.