How do I change the email address that the forms are being sent to?

  • timberwolflake
    Asked on January 23, 2015 at 11:18 AM

    I'm somewhat new to my job and as of recent the forms have not been coming to my email anymore...just wondering how I can ensure that they come straight to me when they are submitted.

  • David JotForm Support
    Replied on January 23, 2015 at 12:51 PM

    Hi,

    You can check where a specific email notification is going to in the form builder by clicking on the "Emails" tab.  Here is our guide on altering your notifications:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications

    If you have any trouble getting your notification set up how you like, let us know and we will be happy to help.

  • susantabeura
    Replied on January 23, 2015 at 1:01 PM

    Dear timberwolflake,

    Please consider following instructions given on http://www.jotform.com/help/25-Setting-Up-Email-Notifications page to setup destination/submission/receiver's email address on a form. Also you may consider checking http://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address to findout how to prevent email bouncing issues.

    Hope it helps. Let us know if you need further help/guidance. We will be happy to help you.

    Thank you.