How to not display business paypal email address when selecting pay now

  • sARL
    Asked on January 23, 2015 at 12:24 PM

    When a customer presses pay now paypal opens however the paypal email is loaded with the business paypal email which I do not want to have displayed. How can I make it so jotforms does not provide that email to populate paypal email address on payment.

  • Kiran Support Team Lead
    Replied on January 23, 2015 at 2:22 PM

    As I research on this, it seems that you'ld need a business PayPal account to display your business name instead of email address. If you are using personal PayPal account, it'ld show your email address. If you are already having a business account, you may need to update your information in PayPal from Profile

    How to not display business paypal email address when selecting pay now Image 1 Screenshot 30

    and then look for Business Information to update.

    How to not display business paypal email address when selecting pay now Image 2 Screenshot 41

    Hope this information helps! Thanks!