What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Trying to have login instructions sent and not getting them in my email

    Asked by Tim Forby  on January 23, 2015 at 12:28 PM

    Hi there,

    I have lost track of my password and am trying to have the login instructions sent to my email, but they are not showing up. Any ideas?



  • Profile Image
    JotForm Support

    Answered by BDAVID on January 23, 2015 at 02:29 PM

    Upon searching with your email address ****b@hotmail.com, I see a guest account where you have created this form: http://www.jotform.com/form/20082713990

    Please note that guest account relies on your browser's cache, if you clear cache, the guest account will purge.

    So, please register a free account at www.jotform.com, and do get back to us with the account username, so we can transfer that form to your registered account if it is not automatically carried over.