Take a photo widget problems

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    Asked on January 23, 2015 at 01:31 PM
    I'm having issues with two of the widgets on my form. The first is the "take a photo" widget. I tried it on my computer (and gave camera access to jotform) and on my iphone. All I see is a black square, no option to actually take a photo. 
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    Answered on January 23, 2015 at 02:14 PM

    Dear Playgroup,


    Sorry to know about the problem you are having with your form. Please consider following instructions given on http://www.jotform.com/help/218-How-to-Take-Pictures-on-Your-Forms page for further guidnace to make your form ready for webcam.


    Let us know if your need further help. We will be happy to help you.


    Thank you.

  • Profile Image
    Answered on January 23, 2015 at 04:24 PM

    The Take Photo widget should let you to see the video from your web-camera and take the photo with a green camera icon.

    The widget is based on Adobe Flash, so it is being replaced with a standard Upload input on the mobile devices. It means that you can click on that Upload field and it will let you to take a photo with the phone camera.

    I have just tried the widget, and seems to be fine on my PC and Android phone.

    If you need any further assistance on this, please let us know. Thank you.