What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Take a photo widget problems

    Asked by Playgroup on January 23, 2015 at 01:31 PM
    I'm having issues with two of the widgets on my form. The first is the "take a photo" widget. I tried it on my computer (and gave camera access to jotform) and on my iphone. All I see is a black square, no option to actually take a photo. 
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    Answered by susantabeura on January 23, 2015 at 02:14 PM

    Dear Playgroup,


    Sorry to know about the problem you are having with your form. Please consider following instructions given on http://www.jotform.com/help/218-How-to-Take-Pictures-on-Your-Forms page for further guidnace to make your form ready for webcam.


    Let us know if your need further help. We will be happy to help you.


    Thank you.

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    JotForm Support

    Answered by Mike on January 23, 2015 at 04:24 PM

    The Take Photo widget should let you to see the video from your web-camera and take the photo with a green camera icon.

    The widget is based on Adobe Flash, so it is being replaced with a standard Upload input on the mobile devices. It means that you can click on that Upload field and it will let you to take a photo with the phone camera.

    I have just tried the widget, and seems to be fine on my PC and Android phone.

    If you need any further assistance on this, please let us know. Thank you.