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sosinbcAsked on March 28, 2023 at 6:15 PM
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Mary JotForm SupportReplied on March 28, 2023 at 11:26 PM
Hi Greg,
Thanks for reaching out to Jotform Support. I checked your account and it is currently active. Are you having issues logging in? Or are you perhaps referring to a different account? If yes, please share with us the email for the account.
Once we hear back from you, we'll be able to move forward with a solution.
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Tana HallReplied on March 29, 2023 at 7:08 AM
Its this account. I couldn't use any of this info to create a chat with Jotform???
Can you see whats happening? or email me at sweetpea.doggrooming@gmail.com
Thanks
Tana Hall
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Ravi JotForm SupportReplied on March 29, 2023 at 7:24 AM
Hello Tana,
Thanks for getting back to us. As I can check, the account associated with this sweetpea.doggrooming@gmail.com mail ID seems to be deleted and it contains a Dog Grooming Application Form. I believe this is the account in which you are having issue with. Can you please confirm it once?
An account associated with sosinbc@gmail.com mail Id is active and running but it does not contain any form in it. I have re-activated the account (sweetpea.doggrooming@gmail.com). You should now be able to access the account and form in it. If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?
Give it a try and let us know how it goes.