- pmondouxAsked on October 12, 2011 at 08:12 AM
I have people telling me that they can't enter their phone number using firefox. I have the field set to none for verification. It works fine using IE
- JotForm SupportmlizAnswered on October 12, 2011 at 08:25 AM
Can you send us the version of firefox browser used when the problem occurs as well as the url of the page where the form is added. I tested it using the direct url of the form with firefox 3.6 I was able to enter the phone number without any errors.
We'll await for your response.
- JotForm SupportidarktechAnswered on October 12, 2011 at 08:31 AM
I have tested your form and I was able to submit my test entry. I use firefox 7 and eveything runs smoothly, as what Mliz requested could you provide us the details? Also if you don't mind, could you try it your self and post here how it goes? We will wait for your response. Thank you
- pmondouxAnswered on October 12, 2011 at 04:13 PM
I have Firefox 7.0.1 on Windows 7 x64 and seems to work also.
I am trying to find out what version the users are running.
Maybe they have an old version