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    mdsullivan
    Asked on January 24, 2015 at 09:30 AM

    I am getting an error when I try to submit the payment.

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    Jan
    Answered on January 24, 2015 at 05:30 PM

    Hi there,

    It is possible that the error message is associated with the payment integration that you're using which is Authorize.net. Can you please try yo remove the payment integration.

    1. Remove the payment integration.

    2. Log out from JotForm.

    3. Close and reopen the browser.

    4. Log in to JotForm.

    5. Add the payment integration back.

     

    I will now clear your form cache.

    Hope it works. Thank you.