Error When Downloading PDF

  • Profile Image
    AussieRescueMidwest
    Asked on October 12, 2011 at 09:43 AM

    When I try to downmload a PDF (copy) of our submission I receive this errro

     

    {"error":"WKPDF didn't return any data. <pre><\/pre>","success":false,"duration":"60.263"}
    Only happening on the .com not .net side.
    Doing nothing different then normal.
    I click the form name, then when Submission box above shows I click.
    Then I select the submission, and then select PDF.

  • Profile Image
    eee
    Answered on October 12, 2011 at 10:15 AM

    Dear AussieRescueMidwest,

    Could you please share the details of the form-id (or form name), and the specific submission that you had problem ?

    I have tried to re-create the problem on our application servers, but I can get PDFs without having any problem.

    Will be waiting for your answer,

    Ertuğrul.

  • Profile Image
    AussieRescueMidwest
    Answered on October 12, 2011 at 10:20 AM

    Sure

     

    Form name ASRM Adoption Application

    This is one of the form ID's 184202980184164800

     

  • Profile Image
    eee
    Answered on October 12, 2011 at 10:40 AM

    Dear AussieRescueMidwest,

    I have just checked it again with all of our application servers, I'm able to get PDFs.
    Could you please try again?
    Ertuğrul.
  • Profile Image
    AussieRescueMidwest
    Answered on October 12, 2011 at 11:27 AM

    Working now. Thanks