What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm logo appear on top in the Form Designer

    Asked by t42 on January 25, 2015 at 05:26 PM
    I am now having the same logo issue that was seemed to be resolved. Jotform logo appears now when I leave designer, but no where to disable it.  I have tried all above fixes with no luck.  Please advise. Mac computer running OSX 10.9.4 using Firefox browser version 29.0.
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    JotForm Support

    Answered by ashwin_d on January 26, 2015 at 12:07 AM

    Hello t42,

    I'm sorry for the trouble caused to you.

    I did check all the three forms you have in your account and non of them displays any JotForm. I also checked your forms in Form Designer as well.

    Please share the form with which you are having this issue with. You may also like to share he screenshot where you see the logo and we will take a look. The following guide should help you on how to upload image in forum post:  http://www.jotform.com/answers/277033 

    We will wait for your response.

    Thank you!

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    Answered by teemon on January 28, 2015 at 06:19 AM

    Also I have same Issue: I cannot delete logo from the top of the form...

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    JotForm Support

    Answered by ashwin_d on January 28, 2015 at 08:16 AM

    Hello teemon,

    I did check both the forms you have in your account and none of them displays any logo at the top of the form. Please check the screenshot below:

     

    Did you manage to fix the issue yourself? 

    Do get back to us if the issue persists.

    Thank you!