How to delete duplicate notification email?

  • wnachenb
    Asked on January 25, 2015 at 7:25 PM

    When people click submit on my form, I receive two copies of the email. One a generic very simple form and the other a fancier form that I created.

    I get a submission email called "order form"  and I get a submission email called "Jotform" New Submission: 2015 Card Order

    I don't know where to go on the Jotform site when editing my form to see what the action is of the submit button, but I am getting duplicate emails

    Jotform Thread 503227 Screenshot
  • Welvin Support Team Lead
    Replied on January 26, 2015 at 4:42 AM

    Hi,

    You have a duplicate notification email. You can delete the duplicate by following this guide: http://www.jotform.com/help/132-How-to-Delete-Notifications-Autoresponder.

    Thanks