- annazelenskayaAsked on October 12, 2011 at 12:38 PM
I have processed payment for JotForm premium monthly for annazelenskaya on October 11th, but today I received a message requesting to pay again. Please help me solve this issue urgently - it says my form will be disabled tomorrow! If you need any additional info, let me know.
- allanftdAnswered on October 12, 2011 at 01:38 PM
Thanks for posting your concern. In order for us to assist you further, may we ask if you paid through Paypal or a credit card (via Plimus). Also provide the order reference # so that we can locate and verify your payment more quickly.
We'll await your response.