Adding and editing users

  • Profile Image
    Deanna Migdal  
    Asked on January 26, 2015 at 01:07 PM

    Hello,

    I am trying to review our profile on Jotform. and we have a change in personnel and I no longer receiving reports.

    the system did not recognized any of our staff.

     

    Please advise.

    Sincerely,

     

    Deanna Migdal

     

  • Profile Image
    david
    Answered on January 26, 2015 at 02:32 PM

    Hi,

    I checked for accounts associated with your email address and was unable to find any.  I was able to find a couple accounts associated with your IP address though.  The usernames are:

    naamatusa and jwsinger711

    The account "naamatusa" is an upgrade "Premium" account.

    If these aren't the accounts you were looking for, let us know one of the forms from the account and we will be happy to help you find which account is associated with.