JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I was able to trace the related account where the subscription payment was paid using credit card number **7551 but the name does not match.
For security reasons, please sign in to your JotForm account and then send us the message. We will send you the invoice.
Alternatively, you can also download the invoices from your own account. Please check the screenshot below on how to download your invoices: