What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I'm looking to replace Adobe FormsCentral and submitted a form to be imported. It hasn't appeared in My Forms yet. How long does this typically take?

    Asked by knafziger on January 27, 2015 at 02:52 PM
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    JotForm Support

    Answered by jonathan on January 27, 2015 at 04:44 PM

    Thank you for informing us.

    I assume then that you had already used the Jotform custom Import Tool to import your existing forms. If not yet.., I recommend you do that first.

    You can follow the guides from this article 


    and there are also now ready-made formcentral templates here


    perhaps you can already use some template that matches your requirement.

    I could not provide a definite time frame as to when the imported forms will appear in your My Forms account, but you will definitely get notification via email alert (aside from the forms appearing in your My Forms page) also when they are ready and available.

    Please let us know if you need further assistance.



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    Answered by Ben on February 03, 2015 at 11:13 AM

    I wanted to let you know that we have upgraded our tools to be even better and you can read about the latest updates here: Import Both Your Forms and Responses in a Single Step from Adobe FormsCentral

    Do let us know if you happen to have any questions in regard to this and we would be happy to answer them.

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    Answered by LSchaefer33 on February 03, 2015 at 11:20 AM

    i read the info in the links and tried to import a form.  followed the procedure but was never asked for my adobe user name or password?  at what point in the process will I be asked that?  

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    JotForm Support

    Answered by david on February 03, 2015 at 01:36 PM


    Here is the direct link to the migration tool:


    After you click on "Import Forms" and select whether to import just the forms, or the forms and their data, you will be prompted for you Adobe Forms Central log in:

    Let us know if you have any further questions or any problems with the migration tool and we will be happy to help.