I was told I must upgrade because of SSL submissions. It was a mistake!

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    delisa
    Asked on January 27, 2015 at 03:04 PM

    I was experimenting with my jotform forms and discovered the SSL option. 

    I chose that without realizing there was a limit of 10 for the free account, AND I have no need for the SSL option.

    I changed it to the regular form -- removing the SSL option -- but not until after I found out I was over quota.

    Now I'm receiving emails saying I must upgrade or my account will be shut down tomorrow at noon.

     

    I have no need for the upgrade at this point. If in the future I need to be able to accept more submissions, I will be happy to upgrade.  But at this point I don't.

     

    Can you stop my account from being closed and let me continue with the free version?

    Thanks!

    Delisa Renideo

     

  • Profile Image
    Jeanette
    Answered on January 27, 2015 at 04:39 PM

    Hello Delisa, I have reset the SSL counter. Keep enjoying your free account for all the time you need it!

    Cheers!