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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How if my submission is full?

    Asked by woot on October 13, 2011 at 01:33 AM
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    JotForm Support

    Answered by abajan on October 13, 2011 at 01:38 AM

    Could you please elaborate? What exactly is your question?

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    JotForm Support

    Answered by liyam on October 13, 2011 at 02:03 AM

    Probably, referring to when a user reaches the limit of submissions per month.  If this happens, the user's account will be temporarily suspended.  Nobody can submit using the form of the suspended account until the next month. 

    Every month, the submission capacity counter resets to zero, this means that suspended accounts due to the submission limit will be automatically reactivated and the forms will be usable again.  To prevent the temporary suspension.  The user is suggested to upgrade for a Premium or Professional subscription.

    If this is not what you mean, woot, please let us know.

    Thanks.