What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I'm not sure what you meant by not proper. Do you want to have a printed version of the submission in PDF format with logos, header and other text?
You might find the following methods below helpful.
1. Navigate to My Forms->Choose a Form->Click More->Create PDF
2. Navigate to My Forms->Choose a form->Click the "Submissions" option.
Inside the submissions page, click the gear icon, enable the "Show Headers and Texts". This will make the PDF version of your submissions to have other contents of the form.
If I misunderstood your concern please do provide us more details of it so that we can assist you better.