SSL Secure Submission Limit Reach? What is this?

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    Asked on January 28, 2015 at 08:56 AM


    I am a new user and have over used my SSL secure submissions? What is this? I've read some threads about this but can't seem to find the remedy. The "secure" box on the embed option isn't checked but it has something to do with the link of where I've embedded the site? 

    Here's where the form is?

    Most of my submissions are from testing my form. I've hit the limit unknowingly. Can you reset?




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    Answered on January 28, 2015 at 10:05 AM

    Hi Josh,

    Google site forces your form to use https (secure form) if you're embedding the form using the standard embed method. Please re-embed your form using the iframe method instead.

    Follow this guide:

    1. Go to your Google Site.

    2. Switch to Edit mode.

    3. Click "Insert Menu" and select "More gadgets" at the bottom.

    4. Select "Embed Gadget".

    5. Put your form's iFrame embed code. Adjust gadget width and height according to your preference, then press OK.

    I have also reset your submissions counter. Your account should be fine by now. Please take not that we can only do this once in a lifetime. If you hit SSL limit again, you may consider upgrading to one of our paid plans.

    Thank you!

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    Answered on January 31, 2015 at 12:09 AM


    I followed your instructions and my form isn't even showing on my page now. It's just blank.

    Josh D. 

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    Answered on January 31, 2015 at 05:01 AM

    Yes, that is true Josh, it will be blocked by the browsers, which you must allow first.

    This will give you a chance to test it out without using secure submissions, but once you want it to be live, you will need to use secure form since Google website is behind HTTPS and all non HTTPS calls are deemed as insecure and will be blocked by browsers.

    You can see here how to enable it for your testing:

    Internet Explorer

    Mozilla FireFox

    Google Chrome

    As mentioned, to be able to show the jotform to others, you will need to use paid submissions, so I would suggest taking a look at our pricing page.