What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Avoid SSL submissions at Facebook page

    Asked by aktipireosgr on January 28, 2015 at 09:43 AM

    Hello,

     

    Is there any way to avoid SSL submissions at my Facebook page ?

    My embed form doesn't use SSL but still when a submission is made is counted as an SSL submission.

    Is there any way to fix that problem ?

    Page URL:
    https://www.facebook.com/aktipireos.gr/app_684336108254110

    Submissions Facebook Page ssl submissions problem
  • Profile Image
    JotForm Support

    Answered by Welvin on January 28, 2015 at 10:39 AM

    Hi,

    Unfortunately, there's no way around that since Facebook requires SSL links for embedded contents. If you will force using non-SSL to use your form, there's a chance that your form users won't see the form because of an insecure content.

    Thanks

     

  • Profile Image

    Answered by aktipireosgr on January 28, 2015 at 11:10 AM

    My account limit is 10 SSL submissions but i keep getting new submissions... My form is going to be disabled ? What is going to happen if i leave it like this ?

    Thank you very much for your answer! 

     

  • Profile Image
    JotForm Support

    Answered by Jan on January 28, 2015 at 12:07 PM

    Hi there,

    Your form will show an error message that it is disabled.

    The form will not be able to accept submissions any longer when you passed the submission limit.

    I recommend you to upgrade to premium or economy subscription. Please check our pricing page.

    Thank you.