- raoulciappelloniAsked on October 13, 2011 at 05:12 AM
our spam filter block message from Jotform.
The cause is that the sender system change frequently, so the e-mail addresses of messages is often different. Probably these changes have misled our filter.
There is a solution for this problem?
Thanks a lot for your help and compliments for jotform
- AtacanCAnswered on October 13, 2011 at 05:36 AM
We apologize for your inconvenience. To receive your submission notifications, you have to change sender email to "firstname.lastname@example.org". After the DDoS attack our ips have been changed. Please add email@example.com and the ip addresses below to your whitelist.22.214.171.124
126.96.36.199If you still experience the same problem, please let us know. Thanks for your understanding and enjoy using JotForm.