What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    i have a jotform application attached to my website but it's no lonfer working.....how can i get it operating again....

    Asked by RoDerek Travis  on January 28, 2015 at 12:49 PM
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    JotForm Support

    Answered by david on January 28, 2015 at 01:30 PM


    Since we do not currently offer phone based support I removed your phone number from the thread title.  I was able to find an account associated with your email address that had only one form.  That form appears to be working without issue:


    If you would like us to have a look at your website and the form embedded there, provide us with a link to your page and we will be happy to see what we can do.

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    Answered by RoDerek Travis  on January 28, 2015 at 01:35 PM
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    Answered by RoDerek  on January 28, 2015 at 01:39 PM

    the application is located under the career section

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    JotForm Support

    Answered by david on January 28, 2015 at 01:43 PM

    I checked your site and I was unable to find any JotForm code there.  It appears to be a Wix website.  You may want to try to re-embed your form.  Something may have changed on their end to cause the form to no longer show up.

    Here is up updated guide on how to embed your form to a Wix website:


    If re-embedding the form does not allow for the form to show up, let us know and we will have another look.

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    Answered by roderek  on January 28, 2015 at 02:17 PM

    ok.....thank you.....I really appreciate it