Form Collapse and Narrative Fields Conflict

Submit button stuck on please wait

Hi there,

It looks like this question has been solved with the use of iFrame but I'm not certain I fully understood the steps to implement a fix.  

Our form is at http://form.jotformpro.com/form/50266934900960, and when the person agrees to the terms, we want to have our admin team log into submissions, use edit and select their name as the witness from the hidden field.  It works except for the submit button, which says please wait.

We will be emailing this link, so there isn't a website set up that we can direct them to.

Thanks,

Deb

Thank you for contacting us.

It seems that there is a conflict between Form Collapse and Narrative Fields widget. The form cannot be submitted until you open the Form Collapse section which has the Narrative Fields widget on it.

Form is hanging on submission, since the Narrative Fields widget is under Section #1.

Open the Section #1, and then you will be able to submit the form.

Please use the same method when you edit the entry. Go to the submission edit mode, click on the 'Affiliate Agreement' Form Collase, and then you should be able to submit edited entry.

In the meantime, we have forwarded a bug report ticket to our Development Team.

Please feel free to contact us if you need any further assistance.

Perfect!! thank you!

Hi @Deborah.Miller, We apologize for any inconvenience that this may have caused you. I wanted to let you know that this problem has been fixed.

Please give it a try and let us know if its working fine from your end.

Regards,
Widget Team