How do I clean up upload space?

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    prosites
    Asked on January 28, 2015 at 03:25 PM

    I continue to delete submissions but my upload space isn't going down and I'm over my allotted space. Can someone please help me out with addressing this?

     

    Thank you!

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    david
    Answered on January 28, 2015 at 04:49 PM

    Hi,

    One of your form still has 17 submissions associated with it:

    Some of the submission have several image file uploads associated with them:

    Delete the submission with the images attached and you should free up plenty of space.

    If you have any further questions, let us know and we will be happy to help.

  • Profile Image
    prosites
    Answered on January 28, 2015 at 05:26 PM

    Thank you so much for your help, David! I definitely looked over that one.

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    jonathan
    Answered on January 28, 2015 at 07:15 PM

    On behalf our our colleague David, you're quite welcome.

    Please contact us anytime for any assistance you need with Jotform.

    Thanks.