What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I clean up upload space?

    Asked by prosites on January 28, 2015 at 03:25 PM

    I continue to delete submissions but my upload space isn't going down and I'm over my allotted space. Can someone please help me out with addressing this?


    Thank you!

    Page URL:

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    JotForm Support

    Answered by david on January 28, 2015 at 04:49 PM


    One of your form still has 17 submissions associated with it:

    Some of the submission have several image file uploads associated with them:

    Delete the submission with the images attached and you should free up plenty of space.

    If you have any further questions, let us know and we will be happy to help.

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    Answered by prosites on January 28, 2015 at 05:26 PM

    Thank you so much for your help, David! I definitely looked over that one.

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    JotForm Support

    Answered by jonathan on January 28, 2015 at 07:15 PM

    On behalf our our colleague David, you're quite welcome.

    Please contact us anytime for any assistance you need with Jotform.