- akotoulasAsked on January 28, 2015 at 05:23 PM
This form is consistently giving an upload error.
Any help will be appreciated.
- JotForm SupportjonathanAnswered on January 28, 2015 at 07:11 PM
I was able to see the same issue when I test submitted your jotform http://www.jotformpro.com/form/43645480418963
BUT not on the cloned version http://www.jotformpro.com/form/50277412603953
I have when I cloned your form. The upload was successful and I can see the custom Thank YOu message.
Can you please try cloning also the form into your account..
User guide: -How-to-clone-an-existing-form-from-your-account
Please try using the cloned version and check if it has the same issue as the original form.
Let us know if issue is not resolved still.
- akotoulasAnswered on January 28, 2015 at 07:27 PM
Unfortunately my cloned form has the same issue…
That is strange. I’ve never see this before. Yours worked but not mine. Here is the new form:
- akotoulasAnswered on January 28, 2015 at 08:57 PM
That was a simple form and I recreated it to solve my immediate problem. If you can find out was was wrong with the previous form I will be interested to know.
- JotForm SupportjonathanAnswered on January 28, 2015 at 09:08 PM
I was still able to reproduced the issue on next cloned version of your form.
How about if you please try clone my version http://www.jotformpro.com/form/50277761617965
Follow this user guide: http://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL
My cloned version still work fine. I did not even change anything.
Test my form version on your browser. Try if the issue also happen.
Please inform us if the result.