My account has been suspended by your service

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    Asked on October 13, 2011 at 01:20 PM

    I can't to connect to my Jotform account. A popup says that my account has been suspended for reason of phishing.

    This is a lie. I don't do phishing. You accuse me falsely. Tell me if my account is permanently suspended or not ?






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    Answered on October 13, 2011 at 01:27 PM

    Hi PIEJOS,

    We apologize for your inconvenience. Our developers are working on this issue right now. We'll let you know via this thread as soon as they fix it.


    Thank you very much for your understanding.



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    Answered on October 13, 2011 at 01:34 PM

    We're sorry for this mistake. Please accept our apologies. I have lifted the suspension on your account. You are now good to go.


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    Answered on October 13, 2011 at 02:16 PM

    I can connect to my account again.

    Many thanks for your quick response.