What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been suspended by your service

    Asked by PIEJOS on October 13, 2011 at 01:20 PM

    I can't to connect to my Jotform account. A popup says that my account has been suspended for reason of phishing.

    This is a lie. I don't do phishing. You accuse me falsely. Tell me if my account is permanently suspended or not ?

     

    Regards

     

     

     

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    Answered by pinoytech on October 13, 2011 at 01:27 PM

    Hi PIEJOS,

    We apologize for your inconvenience. Our developers are working on this issue right now. We'll let you know via this thread as soon as they fix it.

     

    Thank you very much for your understanding.

     

    ~pinoytech

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    JotForm Support

    Answered by NeilVicente on October 13, 2011 at 01:34 PM

    We're sorry for this mistake. Please accept our apologies. I have lifted the suspension on your account. You are now good to go.


    Neil

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    Answered by Cibbe on October 13, 2011 at 02:16 PM

    I can connect to my account again.

    Many thanks for your quick response.