What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    sleazy way to do business

    Asked by joe dokes on October 13, 2011 at 03:59 PM

    i get your BS emails stating my mail box is full and i don't have an account with you.

    The first rule of public relations is that your communications have to tell the truth. Your phoney email message is a lie and ensures that i will never use your service nor will i reccomend it to any other.

    If you had just sent an email saying "check out this new service" i probably would have gone and looked.

    The only reason i wrote this is because i've had enough of this sort of thing. it is like all those emails from zimbabwe wanting account info so i can receive 12 million dollars. Pure BS.

     

    the sad thing is you probably have a good product. Just really crappy PR and Marketing.

     

  • Profile Image
    JotForm Support

    Answered by NeilVicente on October 13, 2011 at 04:05 PM

    Hi Joe,

    I have just read the other thread you opened for the supposed "spam" email message that you receive. Indeed, the email that you reported is a "spam" message and is designed to victimize unsuspecting users.

    This email message is not an official JotForm message. The form was created by an abusive JotForm user. We have now suspended the account responsible for that form.

    We are sincerely sorry for any troubles caused by this matter.