What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Your spam

    Asked by joe dokes on October 13, 2011 at 04:01 PM


    this is the marketing i am getting from you. I'm not a client. You've got to be kidding 


    Your mailbox has exceeded the storage limit which is 20 GB as set by your administrator,you are currently running on 20.9 GB,you may not be able to send or receive new mail until you re-validate your mailbox.To re-validate your mailbox please CLICK HERE :



    Webmail Inc.


    This communication is intended for the use of the recipient to which it is addressed, and may contain confidential, personal, and or privileged information. Please contact us immediately if you are not the intended recipient of this communication, and do not copy, distribute, or take action relying on it. Any communication received in error, or subsequent reply, should be deleted or destroyed.

  • Profile Image

    Answered by fxr on October 13, 2011 at 04:12 PM

    Hi Joe,

    I am sorry to hear you are are recieving these emails. 

    They dont originate from us.

    In this instance, someone seems to be using links to JotForm forms in spam emails. The form in question has already been picked up by our phishing detectors & the account responsible for that form has been suspended & will be banned. 

    All we can do is apologise. Preventing use of our service in this manner is of utmost importance to us.