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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Added a Form in Facebook But Unable To Receive Data on It?

    Asked by Faheem on January 30, 2015 at 08:39 AM

    I have created my Facebook tab along with form. Form is attached But when some One place the Order or enter the data I Do not receive his information. Can You please guide me?

    here is link


    This is a re-post of a comment on Adding a Form to Your Facebook Page

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    JotForm Support

    Answered by Charlie on January 30, 2015 at 11:59 AM


    What you meant by not receiving his information is that you do not receive email notifications with information on them?

    Upon checking your form, I see that you did not setup your notifications in your "Emails". This is the reason why you are not receiving email notifications.


    You can check this guide on how to setup your email notifications: http://www.jotform.com/help/25-Setting-Up-Email-Notifications.

    You may also check the submissions using the "Submissions" page of your JotForm account, here is the guide on how to do that: http://www.jotform.com/help/269-How-to-view-Submissions.


    I hope this helps. Do let us know if you need more information on this.

    Thank you.