How To Change Username?

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    Wrenngreg88
    Asked on January 30, 2015 at 09:24 AM

    Hello - is there any way to change the username that I have on my account? I was hoping to change it to a more generic name so that other individuals in my department could use it.

     

    Thanks,

     

    Greg 

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    Charlie
    Answered on January 30, 2015 at 12:24 PM

    Hi Greg,

    Unfortunately, you can't change your username in your end. But, we can do that for you, you'll just need to request it for us. To do that, just log in to the account where you want to change the username, in this case it's Wrenngreg88, then state here that you would like to change it to something else, please provide us at least two so that if the first one is already taken we can proceed on using the second.

    Example: I would like to change my username Wrenngreg88 to {insert username 1} or {insert username 2}.

     

    We'll wait for your response.

    Thank you.