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    My jotform to collect delivery details no longer works for no reason....

    Asked by Leslie Chan on October 13, 2011 at 06:12 PM

    I have a detalied delivery schedule that has been working for the last months.  I had conditional fields that would pop up with the delivery days and time slots depending on delivery location.  Now all these conditional fields are exposed and there is no condition set.  Basically, all the days and times should be hidden, and they only pop up with the location has been selected first.

    Please refer to this page: http://www.bonvivantorganics.com/cart

    In addition, the calendar function no longer works.  It should always be set to current date as default and the customer should be able to select desired delivery date.

    Could you please take a look at this asap to see why it is unstable?

    Many thanks for your urgency.

    Kind regards,




    Page URL:

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    JotForm Support

    Answered by Mike_T on October 13, 2011 at 06:28 PM

    We are sorry for any possible inconveniences caused to you.

    This issue could be related to JavaScript conflict. Could you please try to use an IFrame option? Using IFrame could help you avoid possible conflicts on the page.

    We are looking forward to hearing from you.